Frequently asked questions
Your questions, answered
At Magic Eco, our online shopping policy requires a Minimum Order Quantity of 100 pieces
(1 packet) for Non-Zipper Pouches and 50 pieces (1 packet) for Zipper Pouches.
Based in Bangalore, Karnataka, Magic Eco ensures timely delivery of your orders. For South India pin codes, we deliver within 3-5 days of placing the order. For North India pin codes, delivery can take up to 7 days.
Magic Eco does not offer customization of stand-up pouches, but sticker labeling works exceptionally well on our pouches.
In our Non Zipper Pouches 1 refers to 100 PCs as our packaging is 100 pcs per packet for non zipper pouches. In our Non zipper pouches 1 refers to 50 pcs as our packaging is 50 pcs per packet.
Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
We accept major credit/debit cards, UPI, Cash on Delivery and other secure payment options.
Yes, once your order is shipped, you will receive a tracking number via email with which you track it either on our website or the shipping company website.
As our Business model is based on LOW Minimum Order Quantities (MOQ), We do not accept any returns.
Please contact our customer service team immediately, and we will resolve the issue as quickly as possible.
Click on the “Sign Up” button on our website and fill in the required information.
You can reach our customer support team via email at Magicecoecom@gmail.com or by calling our customer service hotline.
We are based in Bangalore, Karnataka.
Yes we do at Magic Eco Pvt. Ltd. (Warehouse) 099863 64696 https://g.co/kgs/1RSqoD7